Clearent vs. Elavon: A Comprehensive Comparison
Choosing the right payment processing technology for your business can be a daunting task, especially when there are so many vendors to choose from. Today, we will compare two leading companies in the field: Clearent and Elavon.
Company Overview
Both Clearent and Elavon are reputable payment service providers with a strong focus on customer-oriented solutions. However, while Elavon is a global player with a presence in over 30 countries, Clearent is more regional, operating primarily in the United States.
| Clearent | Elavon | |
|---|---|---|
| Headquarters | St. Louis, MO | Atlanta, GA |
| Founded | 2005 | 1991 |
| Employees | 750 | 4,000 |
| Processing volume (annually) | $20 billion | $300 billion |
Payment Processing Options
Both Clearent and Elavon provide similar payment processing options, including credit card, debit card, and ACH transactions. However, Elavon also offers additional payment options like mobile payments and point of sale solutions that make it stand out from Clearent.
Pricing
When it comes to pricing, both Clearent and Elavon offer transparent pricing, with no hidden fees. However, Clearent's pricing is more competitive, with interchange-plus pricing and no setup fees for most merchants. In contrast, Elavon mainly offers a tiered pricing structure.
| Clearent | Elavon | |
|---|---|---|
| Setup fees | None | $95 - $199 |
| Monthly fees | $10 - $25 | $10 - $25 |
| Processing fees (credit card) | Interchange-plus | Tiered structure |
| Statement fees | None | $10 |
Customer Support
Both companies offer 24/7 customer support, with multiple channels of communication, including phone, email, and chat support. However, Clearent's customer support is more highly regarded, with a responsive support team that quickly resolves any issues.
Integration and Compatibility
Both companies offer seamless integration with popular shopping cart software, including WooCommerce, Shopify, and Magento. Both Clearent and Elavon also provide support for commonly used payment hardware, such as POS terminals, card readers, and mobile payment devices.
Conclusion
In conclusion, Clearent and Elavon are both great payment processing companies that offer reliable payment solutions with numerous payment options, multiple integration options, and 24/7 customer support. However, Clearent may be the best choice for small to medium-sized businesses, with highly competitive prices, transparent pricing, and a strong reputation for excellent customer service. On the other hand, Elavon is better suited for larger businesses that require more customization, additional payment options, and a global presence.